Apple’s Safari browser struggled to keep up with its demanding public this morning, after a number of users reported crashes and service outages.
The crash is reported to have been caused by a bug with the browser’s ‘auto suggest’ feature and has seemingly affected iPhone and iPad users worldwide.
A work around fix was suggested by many users on Twitter while Apple worked on a more permanent solution.
The crash is reported to have been caused by a bug with Safari’s ‘auto suggest’ feature and has seemingly affected iPhone and iPad users worldwide. A fix has been suggested by many users on Twitter while Apple is said to be working on a more permanent solution. The browser’s icon is pictured
The auto suggest feature works by attempting to predict what the user is searching for and offering a list of possible suggestions.
Users raised the issue on the Twitter this morning, with many using the hashtag #Safaricrash to report the browser crashing on multiple devices.
One user wrote: ‘Safari is crashing on all of my devices since this morning! Hurry up Apple.’
Another exclaimed: ‘Problems with Safari on Mac and iOS. Sort it out soon guys.’
In a move that could be seen as cynical, rival Google seemingly used the news to push its own Chrome browser.
The firm’s UK Twitter handle tweeted: ‘Trying to search for stuff this morning? Just putting it out there…’ adding a link to its own browser.
MailOnline contacted Apple for comment, with the company since confirming that the issue has been resolved.
However, some users may still have cached data on their phones and will need to clear the cache before the issue is fully resolved.
According to the IB Times, a Reddit user claiming to be an Apple employee posted that the firm were aware of the issue and were working to fix it.
In a move that could be seen as cynical, rival Google seemingly used the news to push its own Chrome browser. The firm’s UK Twitter handle tweeted: ‘Trying to search for stuff this morning? Just putting it out there…’ adding a link to its own browser (pictured)
HOW TO FIX SAFARI CRASH
Users experiencing issues with Apple’s browser were advised to disable the browser’s suggestions.
Go to: Settings > Safari > Safari Suggestions.
Apple has not yet officially revealed what is causing the issue, but a Reddit user claiming to be an Apple employee has said the firm is looking into the issue.
However, the firm has confirmed that the issue is resolved.
iPhone users experiencing issue with the Safari browser have been advised to turn off Safari suggestions in the phone’s settings. Pictured is the menu, which can be accessed by going into Settings > Safari
They said: ‘Apple employee here (just a graphic designer so don’t have further info), called the internal help service and there’s a message saying they’re working on the problem with high priority, and that the workaround is as already stated (turning off Safari Suggestions).’
Today’s browser problems follow in the wake of a prank site which wreaked havoc on iPhones by crashing the browser.
Earlier this week, MailOnline reported the website www.crashsafari.com crashes the iPhone’s default browser by releasing thousands of characters that overload its memory, overheating the phone until it down completely.
It has been posted with a URL shortener to try to trick people into opening it.
The issue is reportedly affecting both iPhone and iPad users. Pictured is the iPhone 6 (left) and iPad Air (right)
Apple recently announced its record profits for the last financial quarter. The US tech giant posted profits of $18.4 billion (£12.8 billion) for the three-month period ending 26 December.
However, the firm also confirmed speculation that its iPhone sales are slowing.
It sold 74.8 million iPhones in the first full quarter of sales of the iPhone 6S and 6S Plus.
The company continued that revenue could fall at least 8.6 per cent during the January to March quarter, compared with a year earlier.
The 0.4 percent growth in shipments was the lowest since the product was launched in 2007.
While revenue in Greater China rose 14 per cent in the quarter, Apple is beginning to see a shift in the economy, particularly in Hong Kong, Apple chief financial officer Luca Maestri told Reuters in an interview.